> ## Documentation Index
> Fetch the complete documentation index at: https://razorpay-60c89f9a-mintlify-audit-missing-sections-1778528421.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Payment Downtime Entity

> The Downtime entity has the following parameters:

### Response

````json: Netbanking theme={null}
{
  "id": "down_F1cxDoHWD4fkQt",
  "method": "netbanking",
  "begin": 1591946222,
  "end": null,
  "status": "started",
  "scheduled": false,
  "severity": "high",
  "instrument": {
    "bank": "COSB"
  },
  "created_at": 1591946223,
  "updated_at": 1591946297
}
```json: UPI - VPA Handle
{
  "id": "down_F8LCfthx90fMOo",
  "method": "upi",
  "begin": 1593412063,
  "end": null,
  "status": "started",
  "scheduled": false,
  "severity": "high",
  "instrument": {
    "vpa_handle": "oksbi"
  },
  "created_at": 1593412092,
  "updated_at": 1593412092
}
```json: UPI - PSP
{
  "id": "down_F8LCfthx90fMOo",
  "method": "upi",
  "begin": 1593412063,
  "end": null,
  "status": "started",
  "scheduled": false,
  "severity": "high",
  "instrument": {
    "psp": "bhim"
  },
  "created_at": 1593412092,
  "updated_at": 1593412092
}
```json: Turbo UPI
{
  "entity": "collection",
  "count": 1,
  "items": [
    {
      "id": "down_F1cxDoHWD4fkQt",
      "entity": "payment.downtime",
      "method": "upi",
      "begin": 1591946222,
      "end": null,
      "status": "started",
      "scheduled": false,
      "severity": "high",
      "instrument": {
        "flow": "in_app"
      },
      "created_at": 1591946223,
      "updated_at": 1591946297
    }
  ]
}
```json: Card - Issuer
{
  "id": "down_F7LroRQAAFuswd",
  "method": "card",
  "begin": 1593196031,
  "end": null,
  "status": "started",
  "scheduled": false,
  "severity": "high",
  "instrument": {
    "issuer": "SBIN",
    "card_type": "credit"
  },
  "created_at": 1593196089,
  "updated_at": 1593196089
}
```json: Card - Network
{
  "id": "down_F7LroRQAAFuswd",
  "method": "card",
  "begin": 1593196031,
  "end": null,
  "status": "started",
  "scheduled": false,
  "severity": "high",
  "instrument": {
    "network": "VISA",
    "card_type": "credit"
  },
  "created_at": 1593196089,
  "updated_at": 1593196089
}
````

### Parameters

`id`
: `string` Unique identifier of the downtime's occurrence.

`entity`
: `string` Here, it will be `payment.downtime`.

`method`
: `string` The payment method that is experiencing the downtime. Possible values include:

* `card`
* `netbanking`
* `upi`

`begin`
: `integer` Timestamp (in Unix) that indicates the start of the downtime. Applicable for both scheduled and unscheduled downtimes.

`end`
: `integer` Timestamp (in Unix) that indicates the end of the downtime.
Available only for scheduled downtimes, where the end-time is known. Set to `null` when the end-time is unknown, possibly during unscheduled downtimes.

`status`
: `string` Status of the downtime. Possible statuses:

* `scheduled`: A downtime is scheduled to happen at a later time.
* `started`: The downtime has started and is ongoing.
* `resolved`: The downtime is resolved.
* `updated`: An ongoing downtime that has been updated after its start. For example, when the severity of the downtime changes from medium to high.

`scheduled`
: `boolean` Indicates if the downtime is scheduled or unscheduled. Possible values:

* `true`: This is a scheduled downtime by the issuer, network, or the bank, which was informed to Razorpay.
* `false`: This is an unscheduled downtime.

`severity`
: `string` Severity of the downtime. Possible values:

* `high`: Possible when all the payment methods are affected by downtime. Observed when the issuer, bank or network is down.
* `medium`: Possible when a higher number of declines in transactions or low success rates are observed with the payment methods.
* `low`: Possible when the reason for the downtime is unknown. Impact on payment methods is minimal.

`instrument`
: `string` Payment method that is underperforming.

`bank` *if method=netbanking*
: `string` Bank code of the affected bank. Possible values:

* `HDFC`
* `ICIC`
* `SBIN`
* `KKBK`
* `UTIB`
* `PUNB`

`network` *if method=card*
: `string` Card network. Possible values:

* `AMEX`
* `DICL`
* `MC`
* `RUPAY`
* `VISA`
* `ALL`

`issuer` *if method=card*
: `string` The 4-character issuer code unique to each issuing bank in India. Possible values:

* `SBIN`
* `HDFC`
* `ICIC`
* `UTIB`
* `CITI`
* `PUNB`
* `KKBK`
* `CNRB`
* `BKID`
* `BARB`
* `JAKA`
* `UBIN`

`psp` *if method=upi*
: `string` Code of the affected Payment Service Provider (PSP). This is populated only when VPA handles associated with the PSP are down. If a PSP is associated with multiple VPA handles, it is marked down only when **all** the handles associated with it are down. For example, `google_pay` is marked down only when all Google Pay handles - `oksbi`, `okhdfcbank`, `okicici` and `okaxis` are down. Possible values for this parameter are:

* `google_pay`
* `phonepe`
* `paytm`
* `bhim`

`vpa_handle` *if method=upi*
: `string` Affected VPA handle. For example, `@oksbi`. To learn about the possible values, refer to the [list of handles supported by NPCI](https://www.npci.org.in/what-we-do/upi/3rd-party-apps). If the entire UPI system is experiencing a downtime, the value `ALL` is displayed.

`card_type` *if method=card*
: `string` The card type used to process the payment. Possible values:

* `credit`
* `debit`

`created_at`
: `integer` Timestamp (in Unix) that indicates the time at which the downtime was recorded in Razorpay servers.

`updated_at`
: `integer` Timestamp (in Unix) that indicates the time at which the downtime record was updated in Razorpay servers.

`flow`
: `string` Indicates the UPI payments flow being used during the downtime event. Possible values:

* `collect`
* `intent`
* `in_app` Only applicable for Turbo UPI payments.

Know more about [the possible values](/payments/payment-methods/upi).