> ## Documentation Index > Fetch the complete documentation index at: https://razorpay-60c89f9a-mintlify-audit-missing-sections-1778528421.mintlify.site/llms.txt > Use this file to discover all available pages before exploring further. # Fetch All Payment Downtime Details > **GET** `/v1/payments/downtimes` Use this endpoint to retrieve details of all payment downtimes. ### Response ````json: Netbanking theme={null} { "entity": "collection", "count": 2, "items": [ { "id": "down_F1cxDoHWD4fkQt", "entity": "payment.downtime", "method": "netbanking", "begin": 1591946222, "end": null, "status": "started", "scheduled": false, "severity": "high", "instrument": { "bank": "COSB" }, "created_at": 1591946223, "updated_at": 1591946297 }, { "id": "down_F1cxlArweEWitF", "entity": "payment.downtime", "method": "netbanking", "begin": 1591946222, "end": null, "status": "started", "scheduled": false, "severity": "high", "instrument": { "bank": "UTIB" }, "created_at": 1591946254, "updated_at": 1591946298 } ] } ```json: UPI Handle { "entity": "collection", "count": 1, "items": [ { "id": "down_F8LCfthx90fMOo", "entity": "payment.downtime", "method": "upi", "begin": 1593412063, "end": null, "status": "started", "scheduled": false, "severity": "high", "instrument": { "vpa_handle": "oksbi" }, "created_at": 1593412092, "updated_at": 1593412092 } ] } ```json: UPI PSP { "entity": "collection", "count": 1, "items": [ { "id": "down_F8LCfthx90fMOo", "entity": "payment.downtime", "method": "upi", "begin": 1593412063, "end": null, "status": "started", "scheduled": false, "severity": "high", "instrument": { "psp": "bhim", "flow": "collect" }, "created_at": 1593412092, "updated_at": 1593412092 } ] } ```json: Turbo UPI { "entity": "collection", "count": 1, "items": [ { "id": "down_F1cxDoHWD4fkQt", "entity": "payment.downtime", "method": "upi", "begin": 1591946222, "end": null, "status": "started", "scheduled": false, "severity": "high", "instrument": { "flow": "in_app" }, "created_at": 1591946223, "updated_at": 1591946297 } ] } ```json: Card - Network { "entity": "collection", "count": 1, "items": [ { "id": "down_F7LroRQAAFuswd", "entity": "payment.downtime", "method": "card", "begin": 1593196031, "end": null, "status": "started", "scheduled": false, "severity": "high", "instrument": { "network": "VISA" }, "created_at": 1593196089, "updated_at": 1593196089 } ] } ```json: Card - Issuer { "entity": "collection", "count": 1, "items": [ { "id": "down_F7LroRQAAFuswd", "entity": "payment.downtime", "method": "card", "begin": 1593196031, "end": null, "status": "started", "scheduled": false, "severity": "high", "instrument": { "issuer": "SBIN" }, "created_at": 1593196089, "updated_at": 1593196089 } ] } ```json: Card / Netbanking { "entity": "collection", "count": 2, "items": [ { "id": "down_F7LroRQAAFuswd", "entity": "payment.downtime", "method": "card", "begin": 1593196031, "end": null, "status": "started", "scheduled": false, "severity": "high", "instrument": { "issuer": "SBIN", "card_type": "credit" }, "created_at": 1593196089, "updated_at": 1593196089 }, { "id": "down_F1cxDoHWD4fkQt", "entity": "payment.downtime", "method": "netbanking", "begin": 1591946222, "end": null, "status": "started", "scheduled": false, "severity": "high", "instrument": { "bank": "COSB" }, "created_at": 1591946223, "updated_at": 1591946297 }, ] } ```json: Failure { "error": { "code": "BAD_REQUEST_ERROR", "description": "The api key provided is invalid", "source": "NA", "step": "NA", "reason": "NA", "metadata": {} } } ```` ### Parameters `id` : `string` Unique identifier of the downtime's occurrence. `entity` : `string` Here, it will be `payment.downtime`. `method` : `string` The payment method that is experiencing the downtime. Possible values include: * `card` * `netbanking` * `upi` `begin` : `integer` Timestamp (in Unix) that indicates the start of the downtime. Applicable for both scheduled and unscheduled downtimes. `end` : `integer` Timestamp (in Unix) that indicates the end of the downtime. Available only for scheduled downtimes, where the end-time is known. Set to `null` when the end-time is unknown, possibly during unscheduled downtimes. `status` : `string` Status of the downtime. Possible statuses are. * `scheduled`: A downtime is scheduled to happen at a later time. * `started`: The downtime has started and is ongoing. * `updated`: An ongoing downtime that has been updated after its start. For example, when the severity of the downtime changes from medium to high. `scheduled` : `boolean` Possible values: * `true`: This is a scheduled downtime by the issuer, network, or the bank, which was informed to Razorpay. * `false`: This is an unscheduled downtime. `severity` : `string` Severity of the downtime. Possible values: * `high`: Possible when all the payment methods are affected by downtime. Observed when the issuer, bank or network is down. * `medium`: Possible when a higher number of declines in transactions or low success rates are observed with the payment methods. * `low`: Possible when the reason for the downtime is unknown. Impact on payment methods is minimal. `instrument` : `string` Payment method that is underperforming. `bank` *if method=netbanking* : `string` Bank code of the affected bank. Possible values: * `HDFC` * `ICIC` * `SBIN` * `KKBK` * `UTIB` * `PUNB` `network` *if method=card* : `string` Card network. Possible values: * `AMEX` * `DICL` * `MC` * `RUPAY` * `VISA` * `ALL` `issuer` *if method=card* : `string` The 4-character issuer code unique to each issuing bank in India. Possible values: * `SBIN` * `HDFC` * `ICIC` * `UTIB` * `CITI` * `PUNB` * `KKBK` * `CNRB` * `BKID` * `BARB` * `JAKA` * `UBIN` `psp` *if method=upi* : `string` Code of the affected Payment Service Provider (PSP). This is populated only when VPA handles associated with the PSP are down. If a PSP is associated with multiple VPA handles, it is marked down only when **all** the handles associated with it are down. For example, `google_pay` is marked down only when all Google Pay handles - `oksbi`, `okhdfcbank`, `okicici` and `okaxis` are down. Possible values for this parameter are: * `google_pay` * `phonepe` * `paytm` * `bhim` `vpa_handle` *if method=upi* : `string` Affected VPA handle. For example, `@oksbi`. To learn about the possible values, refer to the [list of handles supported by NPCI](https://www.npci.org.in/what-we-do/upi/3rd-party-apps). If the entire UPI system is experiencing a downtime, the value `ALL` is displayed. `card_type` *if method=card* : `string` The card type used to process the payment. Possible values: * `credit` * `debit` `flow` : `string` Indicates the UPI payments flow being used during the downtime event. Possible values: * `collect` * `intent` * `in_app` Only applicable for Turbo UPI payments. `created_at` : `integer` Timestamp (in Unix) that indicates the time at which the downtime was recorded in Razorpay servers. `updated_at` : `integer` Timestamp (in Unix) that indicates the time at which the downtime record was updated in Razorpay servers. Know more about [the possible values](/payments/payment-methods/upi). ### Errors The API \{key/secret} provided is invalid. * code: 4xx * description: The API credentials passed in the API call differ from the ones generated on the Dashboard. * solution: The API keys must be active and entered correctly with no whitespace before or after.