> ## Documentation Index
> Fetch the complete documentation index at: https://razorpay-60c89f9a-mintlify-audit-missing-sections-1778528421.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Common Errors

> View the list of common errors and their solutions below:

### Error 1: The requested URL was not found on the server

**Cause**:

* Incorrect API method while calling the API.
* Feature required for the API call is not enabled on your account.

**Solution**:

* Check and use the correct API method.

* Contact our [Support team](https://razorpay.com/support/) to enable the feature on your account.

### Error 2: Access Denied

**Cause**: Whitelisted IPs on your account.

**Solution**: Contact our [Support team](https://razorpay.com/support/) to verify and confirm if any IPs are currently whitelisted on your account. If yes, remove the whitelisted IPs for both test and live modes.

<Info>
  **Handy Tips**
</Info>

If you are using [our SDKs for integration](/payments/server-integration), the error responses result in exceptions that need to be handled in your integration.

## View API Errors

For API error codes, including their reasons, descriptions, and resolution steps, please refer to the respective endpoint page.

**Example**

To view the errors related to the Create an Order API:

1. Go to the [Create an Order API endpoint page](/api/orders/create).
2. Click the errors capsule. The list of errors is displayed.

Watch the short animation below on how to view API-related errors.