> ## Documentation Index
> Fetch the complete documentation index at: https://razorpay-60c89f9a-mintlify-audit-missing-sections-1778528421.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting & FAQs

> On your BigCommerce Dashboard, navigate to **Channel Manager** → **Storefronts** section.

### 1. How can I verify if the plugin is installed successfully?

On your BigCommerce Dashboard, navigate to **Channel Manager** → **Storefronts** section.

There are two ways to verify the installation:

### Web Pages

1. Click **Web pages**.
2. Ensure the **Razorpay Order Confirmation** page appears.

### Scripts

1. Click **Scripts**.
2. Ensure the Razorpay **Header** and **Footer** scripts appear.

### 2. How can I verify if webhooks are auto-configured?

To verify if webhooks are enabled:

1. Log in to the Razorpay Dashboard and navigate to **Account & Settings**.

2. In the **Website and app settings** section, click **Webhooks**.

3. Select the relevant webhook **URL**.

4. On the right panel, check if the status for `order.paid` and `refund.processed` is enabled.

### 3. Does the BigCommerce plugin support 3 or 0 decimal unit currencies?

The BigCommerce plugin currently supports only currencies that use 2 decimal units. For example: USD, EUR, INR. It does not support currencies with 0 decimal (for example, JPY) or 3 decimal units (for example, BHD).