> ## Documentation Index
> Fetch the complete documentation index at: https://razorpay-60c89f9a-mintlify-audit-missing-sections-1778528421.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Frequently Asked Questions (FAQs)

> No, you cannot use QR Codes to accept international payments.

### 1. Can I use QR Codes to accept international payments using Razorpay QR Codes?

No, you cannot use QR Codes to accept international payments.

### 2. I want to set a date by which the customer must make the payment. How do I do that?

You can set a Close By Date for the QR Code. The customer should make a payment using the QR Code within this Close By Date. The customer cannot make payments for a closed QR Code. Know more about [setting Close By Date for QR Codes](/payments/qr-codes/create#create-a-qr-code-from-dashboard/).

### 3. A customer wants to make payments in parts. How do I create such QR Codes?

If a customer wants to pay in parts, during QR Code creation, you must ensure that:

1. The full payment amount is entered in the **Total Amount Expected** field.
2. The **Allow Multiple Payments on QR** option is enabled.

### 4. What are the payment methods available to customers?

Customers can make payments using UPI PSP apps such as PhonePe, GooglePay only. If the QR Code type is `bharat_qr`, customers can also make payments using cards.

### 5. Where do I track the QR Code and their states?

You get instant notifications about the QR Code. You can also subscribe to webhook events and generate reports. Know more about [tracking QR Code and viewing reports](/payments/qr-codes/how-it-works#step-4-track-qr-code-and-reports/).

### 6. My customer has made payments using Airtel Payments Bank. However, these payments are not getting settled to my account and are instead getting auto-refunded. Why?

We do not support payments made using Airtel Payments Bank. Such payments will be auto-refunded to the customers. Please ask your customer to use another bank.

### 7. How can I get access to BharatQR?

You can raise a support ticket from your Dashboard to activate BharatQR. Once activated, you will see BharatQR as an option while generating a QR Code.

### 8. I created a QR Code in Test mode. Why am I not able to scan it?

You can scan QR Codes that are created only in **Live Mode**.

### 9. How can I create a QR Code to receive multiple payments from different customers?

You can create a multiple-use QR Code that accepts unlimited payments from different customers without expiring.

**Via Dashboard:**

1. Log in to the Dashboard and navigate to **QR Codes**.
2. Click **+ Create QR Codes**
3. Enable the **Multiple Payments** option under QR Usage.
4. Complete the setup and generate the QR Code.

**Via API:**
Use the [Create QR Code API](/api/qr-codes/create) and set the `usage` parameter to `multiple_use`.

Know more about [Create a QR Codes from Dashboard](/payments/qr-codes/create) or [Create a QR Code using API](/api/qr-codes/create).