Widgets
The following widgets are available in the Overview tab of the RTO Analytics Dashboard. Check which widgets are applicable when you opt for either:- COD Intelligence.
- Manual review of COD Orders.
Widget | COD Intelligence | Manual review of COD Orders
RTO Rate with Magic Checkout | ✓ | ✓
Delivery Data | ✓ | ✓
Share of COD | ✓ | ✓
COD Order Review Report | x | ✓RTO Rate with Magic Checkout
The following widget is commonly available if you opt for either COD Intelligence or Manual Review of COD Orders in the Settings section. This chart shows the percentage of RTOs to the total number of orders. You can identify how many RTOs were COD or prepaid. You can view the Overall RTO % or filter data for COD and prepaid RTOs. You can also compare all three by selecting View all RTO %.Handy TipsThe default graph is for COD RTO %. This tab only considers data after Magic Checkout Integration.You can filter data to display it on a Weekly or Monthly basis.
Delivery Data
The following widget is commonly available when you opt for either COD Intelligence or Manual Review of COD Orders in the Settings section. This tab shows the percentage of orders for which you have shared order data. You can share more data with us by:- Uploading Data Manually: Click data by uploading to share the information manually. Know how to upload data manually.
- Integrating with Logistics Partners: Click integrate with your delivery partner to integrate with Shiprocket, Delhivery, Unicommerce, ClickPost and iThink Logistics and share the data automatically.
Share of COD
The following widget is commonly available when you opt for either COD Intelligence or Manual Review of COD Orders in the Settings section. This graph shows the percentage of COD orders in the total number of orders received. You can use this to analyse COD trends and take measures to increase the number of prepaid orders. You can filter data to display it on a Daily, Weekly or Monthly basis. Hover over the graph for details and the total number of orders.COD Order Review Report
The following widget is available only when you opt for Manual Review of COD Orders in the Settings section. The COD Order Review Report provides a break-up of orders received and the actions taken on them, that is, whether you have:- Approved the order for COD payment.
- Cancelled the order for COD payment.
- Put it on hold for review.
- Are yet to take action on the order.
Handy TipsAutomate your manual review process or let COD Intelligence handle your COD Orders. Know more about the RTO Analytics Dashboard for COD Intelligence.