Generic Payment Receipt

You can share payment receipts with customers via email once they complete payments using the Subscription Button.

PDF Receipt to Customers

Here is a sample PDF of the payment receipt.

Setting Up Payment Receipt

Payment Receipts can be generated and shared:

• Automatically
• Manually

Automated Receipt

When you use this feature, the payment receipt will be automatically shared with customers via email and SMS using the details they provided at the time of payment. An auto-generated reference number will be added by Razorpay.

Follow these steps to configure automated payment receipts:

1. Step 1

   While creating or editing the Subscription Button, select the Payment Receipts feature available on the top menu ribbon.

2. Step 2

   In the Payment Receipts Settings modal, select Send Automated Receipts.

3. Step 3

   You can show an input field such as Name, Address and its associated value on the Receipt. To do this:

   1. Enable the Show an Input Field on Receipt feature.
   2. In the drop-down list, select one of the custom input fields such as Name, Address or Landmark, used on the Subscription Button. For example, if you have selected Name, the customer’s name Gaurav Kumar will appear on the payment receipt.
4. Step 4

   Click Save.

Resend and Download Payment Receipt

Watch this video to see how to resend and download a payment receipt.

To resend and download a payment receipt:

1. Step 1

   Navigate to the button’s Transactions Details page. All the payments made using the Payment Button are listed here.

2. Step 2

   Click on the Payment ID to view the payment details.

3. Step 3

   In the Payment Receipt field, click the Send button. This will resend the receipt to the customer.

4. Step 4

   You can download the payment receipt using the Download button.

Manual Receipt

If you choose this option, you must manually add a reference number to the receipt and share it with your customers.

Follow the steps given below to configure manual payment receipt:

1. Step 1

   In the Subscription Button creation screen, select the Payment Receipts feature available on the top menu ribbon.

2. Step 2

   In the Payment Receipts Settings modal, select Send Manual Receipts.

3. Step 3

   You can show an input field such as Name, Address and its associated value on the Receipt. To do this:

   1. Enable the Show an Input Field on Receipt feature.
   2. In the drop-down list, select one of the custom input fields such as Name, Address or Landmark, used on the Subscription Button. For example, if you have selected Name, the customer’s name Gaurav Kumar will appear on the payment receipt.

4. Click Save.

5. Navigate to the page’s Transactions Details screen. All the payments made using the Subscription Button are listed here.

6. Click the Payment ID to view the payment details.

7. In the Payment Receipt field, click the Send Receipt button.

8. Enter a reference number for the receipt as per your business requirements.

9. Click Send.

You can resend the receipt using the Send button. Also, you can download the payment receipt using the Download button.

Email Notification to Customers

Payment receipts are sent to customers via email as a PDF attachment.

Also, the details entered by the customer while making the payment appear on the email body as shown: