Migration Steps for Existing Users

If you are using Razorpay to accept payments, you can now upgrade to the 1 Razorpay App on your Shopify Store. Watch the video tutorial or follow the migration steps to migrate to 1 Razorpay App. Know more about why you need to upgrade to 1 Razorpay.

Video Tutorial

Watch this video to know how to migrate from the existing Razorpay App to 1 Razorpay App on your Shopify store.

Migration Steps

Follow the steps given below to migrate from the existing Razorpay App to 1 Razorpay App.

Migration

1. Click on this link to access the 1 Razorpay App on your Shopify store.

2. Click Install.

3. You will be redirected to a landing page. Click I am an existing user.

4. Scroll down and click Login.

Handy Tips

Make sure you log in with owner credentials to connect Razorpay with Shopify successfully.

5. Click Activate on the activation screen on your Shopify Dashboard.

1 Razorpay now appears as a Payment Gateway on your Shopify Store checkout.

Watch Out!

Ensure you deactivate the existing Razorpay App after activating the new 1 Razorpay App.

Deactivation

To deactivate the existing Razorpay App:

1. Click on this link to access the existing Razorpay App on your Shopify store.
2. Click Deactivate Razorpay to deactivate the existing Razorpay App on your Shopify store.

For more information, see Shopify FAQs.

Reconcile Payments on 1 Razorpay

You can reconcile payments for 1 Razorpay using the Payment Id provided at the Shopify checkout. Know more about how to reconcile Shopify orders on the Dashboard.

Difference in Order Information Between Old Razorpay App and 1 Razorpay App

Check the table below to understand the difference in data about the gateway provided by the Old Razorpay App and 1 Razorpay App.

Old Razorpay App [columWidth=“50”] | 1 Razorpay App

• Razorpay account details.
• Razorpay reference number.
• Currency
• Amount
• Gateway reference Id
• Timestamp
• Signature | - Payment Id

The image below shows the difference in data provided by the old Razorpay App and 1 Razorpay App.

Handy Tips

In the case of the old Razorpay app, multiple data were available to track payments, whereas, in the case of the 1 Razorpay app, only a single piece of data, the Payment Id, is provided by Shopify. Know more about how to process a payment on Shopify.