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Prerequisites

Steps to Create a Payment Page

To create a Payment Page, you must complete the following actions: Navigate to Payment Pages and click + Create Payment Page. Add business details, payment fields and custom input fields. Set up payment receipt configuration (optional). Customise URL, theme, expiry date and post-payment actions. Publish your page and share via URL, social media or embed button. Configure webhooks to receive payment notifications.

Step 1: Select Payment Page

  1. Log in to the Dashboard and navigate to Payment Pages.
  2. Click the + Create Payment Page button and select the Select Payment page button.

Step 2: Add Page Details

Add Business Details
1

Step 1

Enter the page title. The Payment Page Title cannot exceed 40 characters.
2

Step 2

Fill in the page details:
  1. Enter a brief description for the page.
  2. You can use the rich-text features to add images and videos.
3

Step 3

Click Add social media share icons. This makes the Payment Page shareable on popular social media sites and Instant Messaging (IM) services such as Facebook, Twitter and WhatsApp.
4

Step 4

Click Add your contact information to enter support email and contact number details.
5

Step 5

Click Add Terms & Conditions to add your terms of business. For example, terms and conditions for refund of payment.
Optional Fields and Customisation
  • Apart from title and contact information, all fields in this section are optional.
  • You can customise this section by adding videos, images and more, using our rich-text features.
The section appears as shown once the details are filled in:

Add Payment Details

1

Step 1

Create and configure the price field. Price fields are the products and services that you intend to sell.
2

Step 2

Add description to Phone and Email fields.
3

Step 3

Add any custom input fields you need to gather additional customer information.
4

Step 4

Reorder fields if necessary.
5

Step 5

Customise the Pay button label.
Create and Configure Price Field
1

Step 1

Click Add Price Field. In the Select Amount Type menu, choose a price field type from the list:
  1. Item with Quantity - Select this type if you want the customer to buy more than one unit of the item. You can set additional parameters for minimum and maximum numbers of units the customer can buy.
  2. Fixed Amount - Select this type if you want to limit the customer to buy only one unit.
  3. Customer Decides Amount - Select this type if you want the customer to enter the price. For example, in the case of donations. You can set additional parameters for the minimum and maximum amount the customer can enter.
2

Step 2

Add the label for the field.
3

Step 3

Set the currency. By default, it is . We support international currencies too.
1

Step 1

If you have selected Item with Quantity or Fixed Amount as the price field type, enter the price you want to charge.
2

Step 2

Click the more icon to open the Additional Options menu to:
  1. Add image.
  2. Specify if the field is mandatory.
  3. Configure further for quantity and price. Know more about Additional Options.
3

Step 3

Click Save.
One Currency per PageYou can set only one currency for price fields on a Payment Page.

Additional Options

Add an image
1

Step 1

In the Additional Options menu, select Add Image.
2

Step 2

You can add the thumbnail image by dragging and dropping or select the Click to Upload option. Ensure that the image size does not exceed 500 KB. Only PNG, JPG, JPEG or GIF files are allowed.
3

Step 3

Crop the image as per your requirements using the zoom bar.
4

Step 4

Click Save.
You can remove the image by selecting Remove Image on the Additional Options menu. Add a Description
1

Step 1

In the Additional Options menu, select Add Description.
2

Step 2

Add the description in the field that appears beneath the price field.
3

Step 3

Click Save.
You can remove the description by selecting Remove Description on the Additional Options menu. Mark the field Optional
  1. In the Additional Options menu, select Make it Optional Item.
  2. Click Save.
Handy TipsYou can mark the field mandatory by selecting Optional Item on the Additional Options menu.Quantity and Price SettingsGiven below are the price field type settings and the applicable quantity and price rules:

Feature | Item with Quantity | Fixed Amount | Customer decides Amount

Quantity Rules - In Units Available in Stock field, select limited and set the quantity or choose unlimited. | Yes | Yes | Yes

Minimum and Maximum Quantity - Set minimum and maximum number or units purchasable by customer. | Yes | No | No

Minimum and Maximum Price - Set minimum and maximum price limits for customer. | No | No | Yes

Add Description to Phone and Email Fields

Email and Phone fields appear by default and are mandatory. You cannot delete these. However, you may add descriptions to appear with these fields.
  1. Click the edit icon.
  2. Click Add Description to enter a brief description regarding the field.

Add Custom Input Fields

You can add more fields to collect additional data from the customer. Let us add Full Name as a mandatory field.
1

Step 1

Click Add new and select Input Field. In the drop-down, select Single Line Text as the Field Type.
2

Step 2

Add the label for the field - Full Name.
3

Step 3

Click Save.

Reorder Fields

You can reorder the fields by dragging them up and down the section. Hover over a field and use the drag icon present in the left corner.

Customise Pay Button Label

  1. Hover on the Pay button and click the edit icon.
  2. Enter a new label - Book Tickets and click the save icon.
The label cannot exceed 16 characters.

Step 3: Configure Payment Receipt (Optional)

You can ensure that your customers receive payment receipts via email once they complete the payment. Know how you can send and download automated or manual payment receipts. If you are an NGO, know how you can send and download payment receipts with 80-G information.

Step 4: Configure Page Settings

To configure page settings, click Page Settings. On the pop-up page:
1

Step 1

Choose a custom URL for the page. This is available only if you are in live mode. An example of a custom URL is https://rzp.io/l/livingarts.
2

Step 2

Choose from the Dark or Light themes.
3

Step 3

To set the expiry date for the page, disable No Expiry. In the calendar that is displayed, select the expiry date and set the time.
4

Step 4

Under Action after successful payment, you can:
  1. Select Show custom message and enter a custom message to be shown to the customer once the payment is made.
  2. Select Redirect to your website and enter a URL. This redirects the customer to your official webpage once the payment is successful.
5

Step 5

You can put a hyperlink button on your website. This can be done only after your page is published.
6

Step 6

Click Save.

Step 5: Publish and Share

Click Save and Publish to complete the Payment Page creation.

URL

Copy the URL and share it. To customise the URL, go to Page Settings (only in live mode). Once the URL is ready, share the page on social media sites such as Facebook, X and WhatsApp. Enter the email and phone number of customers to send the page directly to them. An example of a custom URL is https://rzp.io/l/grofersexpo. You can add a hyperlink button on your website. When customers click on this button, the Payment Page will appear. To get a hyperlink button:
  1. Click Create to customise and create a button.
  2. In the pop-up page, customise the button text and select the button size.
  3. Copy the HTML code to embed on your website and click Done.
Here is a demo of how the Payment Button would appear, when embedded on your website. After you are done with the publish settings, click Back to Dashboard. Once the Payment Page is created, Razorpay generates a unique identifier for the page (for example, pl_C4VFJaiO69EvdL). The page is then added to the list of previously created Payment Pages. You can search for a Payment Page using filters, such as: Title, Status and Count.

Step 6: Set Up Webhooks

You can set up webhooks to receive notifications on payments using the page. Know more about how to set up webhooks.

View Payment Page in Action

Your Payment Page is now live!

Payments

You can view the payments as and when they are made in the Transactions Details View of the page.

Export Data

To export the report data into a CSV file:
1

Step 1

Navigate to DashboardPayment Pages.
2

Step 2

Select the relevant Payment Page. The Transactions Details View appears.
3

Step 3

Click Export All (CSV) button.
A .csv file downloads, allowing you to find a monthly report of all the payments made using your page.

Download and Resend Payment Receipt

You can download and resend the payment receipt from the Transaction Details View screen. To download and resend payment receipt:
1

Step 1

Click on the relevant Payment Id. For example, pay_EWqq21bljDMbcl.
2

Step 2

In the side pane, click Download to download a PDF copy of the receipt. You can now save this for your reference or send it to the customer via email or WhatsApp.
3

Step 3

Click Resend to automatically send the receipt to the customer via email.

Settlements

You will receive the payments in your bank account as per your settlement cycle. Usually, this is T+2 days. In case of international payments, the settlement cycle is T+7 days.