1
Step 1
In the Payments tab, click the Payment Id.
2
Step 2
In the right pane, click the Issue Refund button.
3
Step 3
A dialog box appears where the refund amount can be entered.
- Full Refund: Enter Comments, if any, and click the Issue Full Refund button.
- Partial Refund: Enter the amount you want to refund. Enter Comments, if any, and click the Issue Partial Refund button.
4
Step 4
A confirmation dialog box appears. Click Yes, Refund to complete the process.