Feature RequestThis is an on-demand feature. Please raise a request with our Support team to get this feature activated on your Razorpay account.to get this feature activated on your account.
Handy Tips
- List of supported region and currency.
- Razorpay’s pay in native currency feature will ensure that your Malaysian customer is shown the right currency.
Advantages
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Localised Payment Experience: GrabPay provides a familiar and secure payment experience tailored to Malaysian customers, with transactions processed in
MYR. - Flexible Refund Options: Merchants can offer full, partial, or multiple partial refunds within 90 days, enhancing customer satisfaction.
- Secure Authentication: Transactions are authenticated using a one-time password, ensuring security and reducing fraud.
- Extended Session Timeout: With a session timeout of 3 hours, customers have ample time to complete their transactions, leading to fewer abandoned carts.
Refunds and Settlements
Payments follow standard refund and settlement timelines.- You can refund customer payments made using GrabPay by following the usual refunds process.
- GrabPay payments take T+23 days to get settled to your Razorpay account.